Privacy Policy

About Us

SIA "RLKIVD", registration No. 40203518919, legal address – Druvienas iela 18/20, Riga, LV – 1079 (hereinafter – the Data Controller) aims to provide you (the data subject) with information about the legal and factual circumstances of your personal data processing, i.e., information about the purpose, scope, protection of personal data, as well as other details regarding the processing of your personal data. Please read this privacy policy carefully.

Personal Data:

Any information regarding an identified or identifiable natural person (Data Subject). An identifiable natural person is one who can be directly or indirectly identified, for example, by name, surname, identification number, date of birth, phone number, postal and email address, or any other factors specific to the person’s physical, physiological, economic, cultural, or social identity.

The Data Controller processes all personal data voluntarily provided by the Customer, including:

  • Identification data (name, surname, personal code, date of birth, photo);
  • Bank data;
  • Contact information (phone number, email address, postal address);
  • Transaction data (obtained from signed contracts or transactions, the customer’s order history, payment information, signed and submitted applications, requests, and inquiries);
  • Any other information submitted to us during the purchase of goods or services offered on the website or when contacting us.

Processing:

Any operation related to personal data, such as obtaining, recording, altering, using, viewing, restricting, deleting, or destroying it.
The purpose and legal basis for processing personal data are:

  • Customer consent – The customer has given consent for the processing of their personal data for one or more specific purposes;
  • Compliance with legal requirements of the Republic of Latvia – Processing is necessary to fulfill the legal requirements and obligations that apply to the Data Controller;
  • Legal basis – Service provision, contract execution;
  • Customer complaint processing and support;
  • Business development and improvement.

Cookies:

Cookies are small text files (data files) that are stored on your computer or mobile device when you open a website. They are used to ensure the proper functioning of the website and to provide information to the website owners. They help remember your login name and settings.

The types of cookies we use:

  • Session cookies: Used during the session and automatically deleted when the browser is closed.
  • Persistent cookies: Stored on your device for a certain period or until deleted by you.
  • Third-party cookies: Used to provide third-party services (e.g., analytics and advertising).

Purposes of using cookies:

  • Ensuring website functionality;
  • Gathering analytics data to improve the website;
  • Personalizing advertising offers.

Personal Data Processing Periods:

The Data Controller processes the Customer’s personal data as long as necessary for the specific purpose, and as allowed or required by applicable legal requirements. Once the data is no longer necessary or there is no legal basis for further retention, it will be securely deleted.

Customer (Data Subject) Rights:

In accordance with the General Data Protection Regulation (GDPR) and the laws of the Republic of Latvia, you have the right to:

  • Restrict the processing of personal data;
  • Withdraw consent for personal data processing;
  • Access personal data;
  • Correct or delete personal data from the Data Controller’s system, provided there is no legal basis for continuing the processing of personal data;
  • Submit a complaint to the Data State Inspectorate if you believe that the processing of your personal data violates the GDPR.

Confirmation

SIA "RLKIVD" confirms that all personal data provided by the Customer will be collected, processed, and stored in accordance with the requirements of the European Union legislation on personal data protection.